Privacy Policy

Stage Crew Network ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For users in the European Union, we also comply with the General Data Protection Regulation (GDPR).

We collect information you provide directly, including:

• Account Information: Name, email address, phone number, password, and profile photo
• Profile Information: Professional experience, skills, accreditations, work history, and portfolio content
• Verification Data: Identity documents and accreditation certificates for verification purposes
• Communications: Messages sent through the platform and support inquiries

We also collect information automatically:

• Usage Data: Pages visited, features used, and interactions with the platform
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General location based on IP address (with your consent for precise location)

We use your information to:

• Provide, maintain, and improve our services
• Process your registration and manage your account
• Connect you with job opportunities and other professionals
• Verify your identity, skills, and accreditations
• Send service-related communications and updates
• Personalise your experience on the platform
• Analyse usage patterns to improve our services
• Detect, prevent, and address security issues
• Comply with legal obligations

We may share your information with:

• Other Users: Profile information you choose to make public, according to your privacy settings
• Employers and Recruiters: When you apply for jobs or express interest in opportunities
• Service Providers: Third parties who assist in operating our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy.

When you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

We use cookies and similar tracking technologies to collect and store information about your use of our platform. For detailed information, please see our Cookie Policy.

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses.

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer
Email: [email protected]
Address: Stage Crew Network Pty Ltd, Brisbane, Queensland, Australia

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.